This privacy policy explains how ECFS uses and protects any information that you provide when using this website.

ECFS is committed to ensuring your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

ECFS may update this policy from time to time by amending this page. You should check this page occasionally to ensure you are happy with any changes. This policy is effective from the date shown on this page.

Information we collect

We may collect the following information:

• Name and job title
• Contact details, including email address and telephone number
• Demographic information such as postcode, preferences, and interests
• Other information relevant to enquiries, customer feedback, surveys, or offers

How we use the information

We collect this information to understand your needs and provide a better service. This may include:

• Internal record keeping
• Improving our services and website
• Responding to enquiries and requests
• Sending occasional promotional or service related emails where you have opted in
• Contacting you for market research purposes

We may contact you by email, telephone, or post. Information may also be used to tailor our website content to better match user interests.

Data security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have suitable physical, electronic, and managerial procedures in place to safeguard and protect the information we collect online.

Cookies

Our website uses cookies to help improve your browsing experience. Cookies are small files placed on your device that help analyse website traffic and allow us to understand which pages are being used.

We use this information solely for statistical analysis and website improvement. Cookies do not give us access to your computer or any personal information beyond what you choose to share with us.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser settings if you prefer. Please note that disabling cookies may affect how the website functions.

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site, please note that we do not have control over external websites and cannot be responsible for the protection and privacy of any information you provide while visiting them. You should review the privacy policy of any external site you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Look for opt-in or opt-out boxes when completing forms on our website
• If you have previously agreed to receive marketing communications, you can change your mind at any time by contacting us

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.

You have the right to request details of the personal information we hold about you under UK data protection legislation. If you would like a copy of this information, or believe that any information we hold is incorrect or incomplete, please contact us and we will promptly update or correct it.